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Shipping & Returns

Due to the extremely high order volume, shipping times will be delayed.  Please bear with us as we are fulfilling all of your orders!   We are issuing a 3 week lead time as a precaution but have been shipping some orders sooner.

 

Thank you

Jordan

 

UPDATE 06-02-20:

PF940v2 - Shipping all back orders through 05-27-20 around 06-10-20

PF940sc - Shipping all back orders through 05-27-20 around  06-10-20

PF940C - Shipping all back orders through 05-27-20 starting 06-10-20 - Polymer 80 has delayed our shipment and has been rescheduled for 06-09-20

 

 

Billing Address

Our credit card merchant REQUIRES us to ship to billing address. This reduces fraud and is the safest shipping we can provide. 

 

Returns Policy

You may return UNALTERED and unused products. Please contact us BEFORE any returns are shipped.  We will issue you an RMA.  Return shipping will be paid for by customer.  We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to the
USA only. Note that there are restrictions on some products, and some products cannot be shipped to certain destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Everything we ship is USPS Priority Mail.  Purchases over $400 will require a signature.